Many Snapchat users have voiced their complaints about why Snapchat keeps crashing. Both iPhone and Android users experience the problem since the program keeps halting while being used.

If your Snapchat app continues crashing, it might get quite aggravating. If such is the case, we can help people unaware of the problem.

Perhaps the app crashing is the most frequent Snapchat problem, especially on iOS devices.

Many Snapchat users have expressed issues about this specific problem. Fortunately, this post offers several fixes if Snapchat continues crashing on your phone.

So, without any further ado, let’s find out why does Snapchat keep crashing and how to fix the problem.

Why Does Snapchat Keep Crashing?

Let’s first grasp the cause of this issue before trying to figure out why does Snapchat keep crashing.

The primary reason for Snapchat’s frequent crashes is its new version, even though the system upgrade aims to improve the Snapchat software.

Unfortunately, the upgrade is causing more issues than it is solving.


When using Snapchat, a message that indicates “Something went wrong, please try again later” flashes on the user’s screen.

The Snapchat team is also aware of the issue and is working to resolve it.

The support team claims that a flaw in their new software exists, and they are working hard to resolve the issue.

Reasons Behind Snapchat’s Crashing

  • Outdated version
  • Software bugs
  • Obsolete apps
  • A third-party version of Snapchat
  • Now internet connection
  • Slow internet connection
  • VPN
  • Snapchat hacking
  • Security issue

We now know the reasons why does Snapchat keep crashing? Perhaps you can still fix the problem by reading the article till the end.

Why Does Snapchat Keep Crashing On iPhones?

iPhone users are facing the Snapchat crashing problem. With the wildly popular social networking app Snapchat, you can send messages and photographs that are only viewable for a short while.

 It’s a practical approach to prevent your pictures and communications from remaining online indefinitely.

Unfortunately, after installing its update, many Snapchat users experienced app crashes, with the message “something went wrong, please try again” appearing before the app closed.

The problem was immediately rectified with a Snapchat update. The main issue is inside the update; that’s why the app keeps on crashing.

Why Does Snapchat Keep Crashing In Androids?

The same factor applies to owners of Androids as it was to iPhones. The latest version of Snapchat contains flaws that keep crashing the app.

But there was yet another system upgrade. Update the most recent Snapchat version if Snapchat continues crashing on your Android or iPhone device.

This may solve the issue. The Snapchat app on your phone should be updated automatically, but you may update it manually if it hasn’t been done already.

How To Install The Latest Version Of Snapchat Manually

  • Go to your mobile play store and search “Snapchat.”
  • Then “Snapchat latest version” will pop up on the screen
  • Simply click on “install” to get the latest version

Why Does Snapchat Keep Crashing? How To Solve The Problem

Snapchat keeps on crashing due to its software bug. You can solve the problem by following the steps:

Close The App

You can try closing and relaunching the Snapchat app if it is up to date. This could resolve the problem that’s causing the app to crash.

  • Hold the screen of your mobile for 10 seconds and release your finger.
  • Tap the “square overview button” at the bottom of the screen if you’re using an Android
  • Find the “Snapchat app” by scrolling through the recently used applications.
  • Depending on your Android version, place your finger on the app and “swipe up or across.” The app will end as a result.
  • After closing the app, you can “reinstall” its latest version from the play store.

Clear Cache

Why does Snapchat keep crashing? The system’s memory may have damaged a specific data segment, such as cache or temporary data, and ultimately impacted how the app worked.

Such problems, especially small ones, will probably be resolved by clearing the problematic program.

So, to clear the cache data of your Snapchat, follow the following steps:

  • Go to “settings” of your phone
  • Click on “apps.”
  • Scroll down and find the “Snapchat app.”
  • Click on “Storage”
  • Click on the “clear cache” option.
  • Uninstall” the app
  • “Reinstall” the app

Start Your Phone Again

If you’re having problems with your phone, try turning it off for some time. Then restart the phone again to see if the problem has been solved or not yet.   Any processes causing your Snapchat app to crash constantly may be killed by restarting your phone.


Delete Unofficial Snapchat Applications

Why does Snapchat keep crashing? Snapchat continues to crash on your phone due to utilizing third-party Snapchat applications like Snapchat++, SCOthman, Phantom, Sneakaboo, Snaptools, Emulator, etc.

People install these applications instead of Snapchat to save their phone storage as these apps take up less space in mobile.

The official Snapchat app does not permit these applications. Remove them from your phone immediately, then check whether the official Snapchat is functioning well or not.

How To Uninstall Third-Party Apps

  • Press the “App’s icon” repeatedly.
  • Select “Remove App.”
  • You can click on “Delete App” also.

Change Your Snapchat Login Information

Why does Snapchat keep crashing? Maybe the issue is related to your profile security.

Change your Snapchat username and password immediately if you suspect someone has accessed your account.

Any security issue is causing trouble in using Snapchat properly. To eliminate your uncertainties, you can uninstall Snapchat, reinstall it with the new login id and restore your phone to its original settings.

Contact The Customer Support Team

Why does Snapchat keep crashing when you try out every possible solution?

Instead of spending your time on unnecessary options, contacting the Snapchat support service is preferable if the solutions do not resolve your issue.

 Once you contact the support team, their expert will contact you via email and help you resolve the issue.

Reinstall Snapchat

When it’s the case that none of the fixes manages to prevent Snapchat crashes on your device?

However, sometimes all you need to do to get things working again is to uninstall Snapchat and reinstall it completely. This is a reliable method for resolving app-related difficulties.

The app data will be deleted, and the settings will be reset; however, your camera roll or account will not be cleared.

Reinstalling Snapchat on your device is as simple as following these steps.

  • Open “Snapchat” in your mobile settings.
  • Click on “Uninstall”
  • Once it’s uninstalled, go to the play store and search “Snapchat.”
  • Click on the “Install” option.
  • Now you have the updated version, but all your previous app videos or draft are deleted automatically.

Install The Most Updated Software Version

You could not yet be using the most excellent software if Snapchat keeps crashing after you upgrade your mobile software. After updating the most recent software, several customers complained that their apps were frequently crashing, but they rectified it by issuing a fresh software update.

Similarly, you can benefit from updating your phone to the most recent version even if you haven’t updated the software in a while.

  • Go to “Settings” and click “System Updates” on Android to install updates.
  • Go to “General Settings” and click “System Update” on your iPhone to install updates.

Make sure you’re plugged into a charger and connected to a Wi-Fi network before updating.


Why does Snapchat keep crashing on my phone?

You may restart the Snapchat app, clear the app’s cache, and delete chats to address problems with the program if it crashes or isn’t functioning correctly.

Why won’t Snapchat function for me?

Make sure your device is linked to reliable wi-fi or cellular connectivity. Restarting your device might assist with internet connection issues if you’re still experiencing them.

Is Snapchat becoming outdated?

Snapchat is among the most popular platform for entertainment. It was pretty on the top in 2011. However, there has been a sharp fall in users’ participation on the network in recent years.

Are people still using Snapchat in 2022?

Yes, Snapchat is quite popular among youngsters, bloggers, and social media influencers. Its unique filters make you look beautiful and are a source of entertainment among kids. Many updated features enhance its popularity, and people will still use it in 2022.


SnapKidz, is it Snapchat or what?

It’s not Snapchat but a third-party app. This is a kid-friendly picture, and the sketching app has no messaging function. Only the iOS app has access to it; however, Android users have access to its cracked version.

Why do you need Snapchat in 2022?

For the sake of your own security, you need Snapchat as an influencer or a social media user. With the wildly popular social networking app Snapchat, you can send messages and photographs that are only viewable for a short while.

It’s a practical approach to prevent your pictures and communications from remaining online indefinitely.

To Sum Up

Why does Snapchat keep crashing on my phone? There might be several reasons why Snapchat won’t load, freezes, hangs, or erratically crashes. Incompatible versions are frequently blamed for Snapchat problems on iPhones and Androids.

 While updates to applications like Snapchat are typically automatic, the iOS version running on the iPhone is not. Sometimes your phone memory is insufficient to open the app and keep it functioning well.

Moreover, your phone is now outdated, or you have not taken the update. The old iOS version installed on your iPhone may occasionally prevent you from using the most recent versions of Snapchat. As a result, the program keeps shutting or crashing whenever you try to start it.

Due to server outages, Snapchat may potentially crash on your phone. Snapchat users are informed of such events via their numerous social media accounts.

You may check the status of Snapchat’s servers on Google to determine whether the issue results from server downtime. However, server failures or crashes are relatively infrequent.

Are your internet and WiFi functional? If so, this may be the cause of Snapchat’s phone crashes.

Additionally, if you’re using a VPN and experiencing issues with Snapchat on your iPhone, the VPN connection may be to blame. You must thus disable or remove it. These are the potential causes that your Snapchat is not working well on your phone.

 However, you can solve the issues by following measures:

  • Delete the App and Reinstall the latest version
  • Clear cache
  • Restarting your phone
  • Uninstalling the third-party apps
  • Change your login information
  • Create a new account
  • Contact the customer support team


We hope that you got the answer to why does Snapchat keep crashing and how to resolve the problem.

The article contains reliable solutions to the Snapchat keeps crashing issue. We are hoping these techniques will be able to get rid of this bothersome problem so you can use Snapchat properly.

After attempting all the aforementioned fixes, if the problem persists, you may contact Snapchat Support or visit the Snapchat help center website to report your specific problem and receive more advice and support.